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I forgot my password and email address

We recommend that you first test the email addresses you used to sign up.

a) Go to the home page and click on "Forget your password?

b) Enter the address(es) you used to sign up and click on 'Send'. Make sure you still have access to the email account(s).

=> If the email address doesn't match an existing account, an error message will appear prompting you to test other addresses.

=> If the email address does match an existing account, you will be redirected to the sign-in page. You will receive an email with a link allowing you to choose a new password.




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